About Us
Welcome to Esteem Supported Living
- Expert Care Re-Imagined
Here at Esteem Supported Living we provide expert services for those aged 16 and over. We support individuals facing homelessness, care leavers, individuals struggling with addiction, those with physical disabilities, learning disabilities, brain injuries and specialised mental health needs. We provide supported housing, move-on accommodation, CQC registered services and floating support.
Our goal is to affirm and empower those in our care with the tools to live independently in an environment fit for their needs. Whether this is the first time or due to a change in circumstance. We pride ourselves on our person-centred approach to care and hold everyone we work with in the highest esteem so we can meet the physical, social and emotional needs of those we support.
We work in collaboration with local authorities and our highly trained staff live and breathe our values. Our care is tailored to the needs of the individual, whether this means round the clock care or by simply dropping in to assist with everyday tasks. All support is tailored to the needs of each individual through practical and structured support plans. Whether you require help with shopping, personal care or assistance to access facilities, work and other interests outside of your home, such as volunteering opportunities, skills or sports training, we offer the helping hand.
Vision
To work in collaboration with local communities and improve health outcomes for vulnerable adults. Here at Esteem Supported Living it is our vision that individuals feel supported and empowered to live independently. We ensure that our service is responsive, caring, safe and effective by providing an environment that encourages service users to have an active role in deciding what their care should look like. Our goal is to protect individuals from harm, be it physical, financial, emotional or economic exploitation.
Aims and Objectives:
- To work alongside and in partnership with individuals, their families, relevant agencies and the local community.
- To provide consistency, continuity and quality in our support services.
- To provide supportive and uniquely tailored assistance that encourages confidence and independence.
- To provide a stable and safe environment for individuals to flourish.
- To develop our staff by supporting them, providing training and a culture promoting honesty and integrity.
Mission
To understand the needs of the different vulnerable groups that we are assisting within local communities so that we can provide impactful, meaningful, flexible and responsive care that caters to the needs of each individual and allows them autonomy over their life choices.
How we can help you
- The esteem management team have over 40 years of health and care experience. So, you can rest assure that you will be in safe, caring and committed hands.
- High Standard Accommodation, offering short and long-term placements
- Flexible care packages
- 24 hour supported accommodation with a 24/7 on-call manager available across all services
- Regular Care Support Plan Review and progress report
- Collaborative work with local authorities to achieve Mental Health strategies
- Innovative and resourceful team with a can-do attitude alleviating stress and pressures of social workers and care coordinators
Our Values
Do you know of anyone we can assist?
Safety and Compliance
All our services are safe and legal. Our services, as well as programmes, are all approved by special regulators and assurance staff, with best practice continually updated and applied.
We are the top provider for specialist supported living, because we continually make impactful adjustments in our services, ensuring efficacy and efficiency. Safety and fire audits are undertaken routinely by health and safety experts.
Incident management
We believe that incident management is a “must-have” to keep our accommodations a safer place. We identify the risks and make preventive measures. We have a separate Incident Management Team that focuses on the issues and their impact on our services. With their guidance and suggestions, we make our accommodations less vulnerable to negative events.
Compliance
Our services are inspected by the regulators and the assurance staff. All facilities meet the national regulatory standards of compliance. The Director of Compliance monitors our services and helps us accomplish the best possible rates of compliance with regulatory standards.
Internal inspection
Internal inspections are carried out at the sites that are at the risk of non-compliance. The Compliance Inspectors thoroughly analyse the specific areas and monitor them. They provide us with the solutions that can be applied to make our facilities meet the specifications set in the law.
Compliance inspector
Our services are checked and analysed by Compliance Inspectors who make sure all our facilities are according to the national standards. They also give their feedback and suggestions for the betterment of our work and highlight the areas that need improvement.
Why choose us?
Experienced specialists
The thing that makes us stand out in the crowd is our quality of work. We have experienced specialists who have vast experience in dealing with people across the autism spectrum and with people with learning disabilities. They make sure the individuals are getting maximum care and support, suited to their needs.
Our expert staff is one of the reasons for our great reputation. Our professional staff communicate with our service users to gauge their anxiety or stress and to evaluate their needs and fears. They also listen to their ideas, preferences and choices to get to know them. That is why all the services that are provided are exactly according to each person’s needs.
At Esteem Supported Living, we make sure all staff members attend our training programmes. Through this impactful programme, we help our employees enhance their knowledge and expertise needed to treat people individually. Our aim is to make our staff members more motivated and involved in the services we offer.
Quality services
We not only support individuals, but also focus on their personal development. We help them with day-to-day tasks such as eating, dressing, bathing and more but also involve them in activities that might boost their thinking capabilities. Our aim is to make them feel independent and worthy. We help them make a positive change and work towards a better future by providing education and seeking job opportunities.
Complaint management
For a smooth running of an organisation, it is important to make sure clients are satisfied and happy. We, at Esteem Supported Living, work hard to deliver the best. We listen to the queries of our clients and respond to them at our earliest.
With our complaint management system, we address complaints and find solutions to resolve them. We handle complaints professionally and with respect and promptness. We make sure we are meeting our clients’ requirements in a timely manner.
TO FIND OUT MORE ABOUT OUR SERVICES
Get in touch
Our friendly staff are always available to help you with your needs. If you need support, or you have questions, please get in touch with us for more information.